Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Job Types: Full-time, Fresher
Salary: ₹15,694.24 - ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Speak with the employer
+91 6396065819
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